FAQ

  • About Toprime Vacuum Sealer

    Part of the problems from our members, if you have more questions, welcome to leave us feedback. Will respond you in 24 hours.


    1、Can the machine be used continuously without interruption?

    Recommended to use after 1 minute interval each time, which can ensure the effect of vacuum sealing and prolong the life of the machine.


    2Can this be used to seal liquids, such as soup or pasta sauce, in vacuum sealer bags?

    The best way to vacuum seal liquids, such as soup or stew, is to freeze it in a flexible plastic container. Once frozen you can pop the frozen block out and vacuum seal it in a pre-made or customized vacuum sealer bag.


    3、Poor sealing when vacuuming foods with more liquid??

    Do not let the liquid submerge the sealing strip while using, otherwise, it may affect the sealing effect.

    It is recommended that you pour off the excess liquid from bag, dry the liquid on the surface of the food with a paper towel or freeze the food in advance before vacuum sealing.


    4What about this toprime vacuum sealer compared with nutrichef or food saver? ?

    They have their own advantage. Toprime, A new vaccum sealer manufacturer, we make creative and higher cost-effective products. Nutrichef have a elegant design. Foodsaver is a rich experence manufacturer of vacuum sealer.


    5Are the bag dishwasher safe? And can you microwave them? ?

    Yes, bags are dishwasher safe and you can microwave them, but please keep bags unsealed before microwaving.


    6Why does the machine keep vacuum but not automatically seal in VAC SEAL mode? ?

    Perhaps the end of the vacuum bag is not fully sealed. Please use the SEAL function to reseal the bottom of the vacuum bag.
    (In cold weather, to get the best sealing effect, you can press the “SEAL” button to preheat before use.)

  • Toprime Digital Kitchen Scale

    1.Does it go through batteries fast?

    2 x AAA batteries could support it to work for more than one year. This digital scale will be auto off itself


    2.Does this scale accurately weigh grams? like if I needed 3.3 grams would it read that or would it just read in whole numbers?

    Yes, 3.3 grams accurately every time. actually it would read 3.30 which will give you a more precise reading 3.30 no more no less. At first it was not locking in the wait . for example i was wanting 3.50 grams and it was at 3.50 to 3.52 back and forth then i realized the ceiling fan was directly above me causing that turned the fan of and got 3.50 grams.


    3.What size weight do i use to recalibrate and also can i get a step by step on how to recalibrate?

    You can use a 100g or 500g weight for calibration. Please visit Toprime's official website - Troubleshooting page for a video on how to calibrate.  

    http://www.toprimes.com/index.php/category-c7.html


    4.Is this scale bluetooth?

    No it is not, but its a very nice scale for weighing smaller items.


    5.What is the accuracy of this scale? What is max & min weight limit?

    The accuracy of this scale is 0.01g/0.1gn/0.001oz/0.001ozt/0.001dwt/0.01ct, max weight is 500g, min weight is 0.01g.


    6. I have tried to calibrate following the instructions but it doesn't seem to be working. Are there clearer instructions on how to calibrate?

    First, turn on the scale and long press the "M" button until the calibration value is displayed on the screen

    Next, press the "T" button to select the corresponding calibration weight. 

    Then press the "M" button to confirm, the calibration value will be flashing on the screen

    Last, place the corresponding weight on the weighing pan until the screen displays "PASS", the calibration is completed.

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